We want you to be excited about your trip! However, we understand that sometimes plans change. This policy outlines what to expect if you need to cancel your trip.
Standard Cancellations:
Full Refund: Cancel with at least 30 days notice before your trip and receive a full refund.
Half Refund: Cancellations made between 16 and 29 days before your trip will receive a 50% refund.
No Refund: Cancellations within 15 days of your trip are non-refundable.
Medical Cancellations:
We understand that medical emergencies can happen. If you need to cancel due to a medical issue, please contact us as soon as possible and provide documentation. We will review each case individually and may offer a partial refund, reschedule your trip, or provide other options.
To ensure a smooth cancellation process, please keep this policy in mind when booking your trip.
Our goal is to be fair and transparent, while also protecting our business. We appreciate your understanding!